Privacy Policy
Last updated: December 28, 2025
1. Introduction
Welcome to MS Cloud Support ("MS Cloud Support", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Company name and job title
- Information provided through contact forms or demo requests
- Communication preferences
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- Device and browser information
- IP address and location data
- Pages visited and time spent on pages
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Process and fulfill service requests
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal requirements or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or merger
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information about our use of cookies, please see our cookie banner.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and receive a copy of your data
- Right to rectify inaccurate information
- Right to request deletion of your data
- Right to restrict or object to processing
- Right to data portability
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: contact@mscloudsupport.net
- Phone: +919212432445